Stick to the Code

Have you ever interacted with a marionette employee who seemed to be physiologically incapable of making a decision on their own? Maybe you interacted with a worker who refused to even consider the possibility that they or someone within the company may have made a mistake? All you wanted was an acknowledgement of a mistake (and maybe a 10% off coupon).

Empowerment cuts the strings of a marionette employee. An empowered employee understands the difference between rules that are resolute code and rules that are merely guidelines. When faced with an unanticipated situation, an empowered employee has the ability to rationally decide upon a fair course of action.

Currently, there are no employees other than the founder.